Retail

The Challenge

Efficient response to rapidly changing consumer demand combined with global reach suppliers is driving retail IT to deploy sophisticated, Web accessible enterprise software solutions. Moving foreign goods through destination ports of entry must balance business requirements for speed-to-market with government requirements for safety. RFID and other wireless technologies push the boundaries of competitive advantage and security vulnerabilities.

In addition, retail-specific data privacy and protection mandates from Visa and Mastercard known as VISA Cardholder Information Security Program (CISP) are requiring specific safeguards, policies and practices protect cardholder data from the point-of-sale through to the backend merchant banking systems for transaction processing. Other data privacy and protection regulations such as Sarbanes-Oxley, California's SB 1386, the European Union Directive mandate systems and processes in place to protect personal and financial electronic data are substantial and sustainable.

The Solution

BT Counterpane provides highly trained experts and sophisticated surveillance technology to stay ahead of today's software vulnerabilities, malicious insiders, and attackers from the outside. These Managed Security Services include:

Managed Security Monitoring - 24x7x365 protection of over 500 enterprise data networks worldwide by trained security analysts located in Security Operations Centers on call to alert customers to potential threats and real time attacks as they happen.

Vulnerability Scanning - internal and external scanning of enterprise networks to identify weakness in relation to known threats.

Device Management - full- or co-management of firewalls and intrusion detection / prevention systems using best practices applied by experts.

Security Consulting - assistance with network security architecture, policy development, penetration testing, vulnerability assessment, forensics and attack response efforts.

Our solutions paper on Visa CISP, as well as our paper on Sarbanes-Oxley and SB 1386, provide specific information on how BT Counterpane enables compliance with this mandate.