COUNTERPANE INTERNET SECURITY, INC. TEAMS WITH SYSINCT/IKON TO OFFER SECURE E-BUSINESS SOLUTIONS

Premier reseller offers experience and practical solutions to medium-sized industrial enterprises throughout North America

CUPERTINO, Calif., October 2, 2001 - Counterpane Internet Security, Inc., developer and leading provider of Managed Security Monitoring (MSM), today announced Sysinct™, a division of IKON Office Solutions Technology Services, LLC as their newest Counterpane Certified Reseller (CCR) serving all of North America.

"Our partnering with Sysinct is a great addition to our strategy of offering first-class value-added resellers who have the experience, expertise, and customer trust to fulfill the needs of customers who conduct business electronically," says John Bruce, Executive Vice President for Counterpane Internet Security, Inc. "Sysinct has a depth of customer understanding and recognized brand value that is remarkable in today's emerging world of Internet commerce. Their customers now have the confidence of Sysinct's business know-how-and our global, 24/7 managed security monitoring capabilities-to be able to conduct their business more securely."

"Our philosophy is to bring real value to the middle market corporate customer in the form of assessment, deployment, integration, and customized services that complement and enhance the products developed by our suppliers and partners," says Adam Caromicoli, General Manager of Sysinct. "Counterpane's Managed Security Monitoring (MSM) service brings a new level of confidence to our customers who are actively engaged in E-Business commerce."

About Sysinct
Sysinct is a division of IKON Office Solutions Technology Services, LLC, a leading office technology company and wholly owned subsidiary of IKON Office Solutions, Inc. (NYSE:IKN). With nearly 200 e-business consultants, web developers and integration personnel, Sysinct provides expert technical services to facilitate timely, cost-effective implementation of e-business strategies and solutions. Sysinct is headquartered in Pittsburgh, Pennsylvania, and currently maintains 13 offices throughout the United States and Canada.

Sysinct's service offerings currently include e-business consulting and strategy development, solution architecture and design, information security, infrastructure design and deployment, project management and managed network services. Sysinct focuses on delivering proven, packaged and repeatable solutions based on offerings from its business partners, including Counterpane, IBM, Microsoft, and Cisco. These solutions utilize a cost-effective approach to development and implementation. Sysinct is fast becoming the leading provider of flexible solutions to e-enable mid-market firms, who often have difficulty affording the high investment levels that have historically been required to implement these types of solutions.

About Counterpane
Counterpane Internet Security, Inc. is the developer and leading provider of Managed Security Monitoring. Established in 1999 by entrepreneurial expert Tom Rowley and security technologist and author Bruce Schneier, Counterpane addresses the critical need for increased levels of security services. Centered on a network of sophisticated Secure Operations Centers, staffed by expert security analysts, the Company provides 24x7 monitoring, as well as penetration detection and response. Counterpane's Managed Security Monitoring services enable e-business to be conducted safely. The company is funded by Accel Partners, Amerindo Investment Advisors, Inc., Bessemer Venture Partners, Dell, Deutsche Bank, Goldman Sachs, and Morgan Stanley Dean Witter Equity Fund. Headquarters are located at 1090 La Avenida, Mountain View, California, USA. Phone: 650-404-2400, Fax: 650-903-0461, Website: www.counterpane.com.

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